Managing Your Application

Having applied for a place in Student Campus, be careful that your application does not expire! Your application is valid for 60 days from the date of submission. If you have not received a housing offer during this period and you are still interested in our housing options, you must renew your application every 60 days. If you do not extend the application, it will expire and you will be removed from the waiting list. Please note that contacting Student Campus frequently does not speed up or affect the time it takes you to receive an offer.

To extend the application, you will receive an e-mail with the extension link 5 days before the application expires. 

NB! Remember that you cannot reactivate or extend your application once it has expired. The only way to get back on the waiting list is to submit a new application.

After submitting the application, it is not possible to change the submitted data or view the application. A confirmation letter will be sent to you about the registration of the application.

If you know that there was a mistake in your personal information and you would like to change it or you would like to cancel your application, please contact us via e-mail and we will change it for you. If you have made a mistake in room type, you need to cancel your application and fill in a new one (e.g. you chose “private flat” but are really wanting a “single room”). 

All applications are registered in the order in which they are received (i.e. date and time). At the beginning of the study year our first priority is always first-year students. Throughout the year we will also consider the moving in date when making offers. In short, if we have two applications that are made on the same day we will first make the offer to a person who wants to move in earlier.

We cannot give very precise estimates on the time you may have to wait or when we may be able to send you an offer. Places that are rented out have a notice period of 30 days, so the availability of a place is known to Campus only approximately a month in advance. 

Notices of termination, housing offers and cancellations of offers are processed on a daily basis, so the availability situation also changes from day to day. We aim to offer places to new tenants as soon as they become vacant. Please note that your offer may come at a very short notice.

The demand for housing varies according to different times of the year. It peaks at the beginning of the study year, and the places that are available then will be rented out quickly. Most years, late spring and the summer season are the times when there are more places available compared to the number of applicants.

Housing offer is always sent to your e-mail and can only be accepted through the web link provided in the e-mail.

You can accept or decline the offer via the web link provided in your housing offer e-mail. Please remember that you cannot accept the offer by phone. NB! All offers are valid 5 days.

Please be noted that you can only receive a maximum of two housing offers per application. If you have already rejected one offer before rejecting your second one, we will cancel your application and it will be removed from the waiting list. Student Campus will make offers primarily to applicants who have not received an offer yet. Therefore, it is good to remember when refusing the first offer that getting a second one may take a long time.

• Before accepting the offer please make sure that the beginning date of the contract would be in accordance to your wishes. If you see that the date is wrong after accepting the offer, please contact us and we will find a solution. Please remember that we cannot postpone the beginning date after the invoice has been issued.
• After accepting the offer, we will send you a deposit invoice, which you have to pay through bank transfer. Bank details necessary for the payment are provided on the invoice. Please be sure to use a correct reference number!
• No later than 14 days before the start of your contract, we will send you an invitation to your e-mail to join the TTÜ eCampus tenant environment. There is a link in the invitation through which you have to register as a user. NB! First-time registration must be done only in the web browser (not in the app).
• Once you have registered yourself as a user in the system, download our TTÜ eCampus app! You can download the app through Google Play Store or iOS Apple Store. 
• When you have paid the deposit, on the beginning day of your contract (or later), come to Student Campus office to sign the contract and collect the keys. Please be sure to check our office hours. In case you will arrive after office hours, please contact us in a timely manner and we will try to find a solution. NB! If you are moving into Siidisaba 7 dormitory, you can get the keys from Siidisaba 7 office.